When providing Hotel Security services, Blackout Investigations and Security Services, Inc. is dedicated to great service and tending to our client’s needs, by making customer service the number one priority. Our Hotel Security guards are trained to provide a superior customer service experience to ensure that all parties involved will experience the best level of service possible. Our guards are dressed to impress, polite, and understand the need to represent your hotel professionally. They are ready to enforce the rules of your hotel, while maintaining a necessary level of professionalism.
Blackout takes great pride in what we do. We only hire guards that have the capability of looking professional and can make it through our vigorous screening process. We ensure that our guards are thoroughly trained with CPR, First Aid, Nonviolent Intervention Training (CPI), Crowd Control Training and an in-house training program to ensure our guards are prepared for every situation. We also use technology to ensure we can monitor our guards. We use a clock in/out system that records guards location data, and all of our cars are equipped with GPS trackers. We strive to ensure accountability and exemplary service for all our customers.
Blackout Investigations and Security Services, Inc. is ready and willing to provide officers for your Hotel Security needs. Our officers provide protection and customer service to your guests ensure their stay is safe and protected. Our guards will patrol the entire ground of the hotel including the parking lot, the interior of the building, and common areas (i.e., pools and stairwells). Guards will also document all their actions, any incidents, and all observations made while on patrol to ensure your hotel is well informed of any issues. In addition to patrols, our officers will deliver folios and towels, respond to patrons question and concerns, remove unwanted guests and a host of other tasks to ensure that your guests get the overnight service they deserve.
SCHOOL TOUR SECURITY
Blackout Investigations and Security Services, Inc. employs a group of seasoned guards that are trained to deal with children. These guards have the skills to evaluate security risks and the life experience to deal with youth and young adults in an appropriate and professional manner. Let us make sure that your trip is a success!
SHORT TERM PROJECTS
We welcome the auspicious task of Short Term Security Projects. Whether you need a 24-hour a day Fire Watch with an armed guard due to recent threats, courtesy officers for a social gathering, or coverage for personal protection; we are ready to accommodate your last minute requests.
LAST MINUTE EMERGENCY SECURITY SERVICES INCLUDE:
Fire Watch Patrol
General Guard Services
Security Patrol Vehicle Services
The supervisors of Blackout Investigations and Security Services, Inc. are committed to supplying quality service and excellent leadership in response to our client’s needs. We understand that quality leadership comes from quality customer service, so we endeavor to both listen to the desires and concerns of our clients as well as strategize to develop and implement the best security plan for each situation. We take pride in servicing you with the upmost care and skill. Let us handle your next security project; contact us today!
Clock-In/out system w/GPS
Weekly visits with clients for feedback
Daily Site Checks
GPS tracking for guards and vehicles
At Blackout Investigations and Security Services Inc., our team of highly trained professionals are ready and available to accommodate your security needs. Whether last minute or in advance, we are equipped to effectively handle the project with excellence. Contact us today to service your day, night or 24-hour security needs!