Share the amazing things customers are saying about your business. Double click, or click Edit Text to make it yours.
DC, MARYLAND, AND VIRGINIA
Promptness and Professionalism
Thank You - Please convey and share my gratitude for the excellent services Blackout Security has provided us throughout the last few months - I really appreciate the promptness and professionalism of your supervisors and the staff you provided on location. I will certainly keep your company in mind in the future should the need arise, and I will recommend Blackout Security to any person I come across that needs the services that you provide.
Capital Clubhouse Recreation Center
Who We Are
Blackout Investigations & Security Services, Inc was established in 2006 by former U.S. Marine and retired Maryland State Police First Sergeant, Guy Black. We provide services for both the public and private sectors. Blackouts reputation comes from the outstanding services offered to its clients providing Superior Guard Services, Police Officers (active duty and retired), the highest level of Personal Protection, and specialties such as Workers Compensation and Insurance Fraud Investigations.
What We Pride Ourselves In
Blackout takes great pride in what we do. We only hire guards that have the capability of looking professional and can make it through our vigorous screening process. We ensure that our guards are thoroughly trained with CPR, First Aid, Nonviolent Intervention Training (CPI), Crowd Control Training and an in-house training program to ensure our guards are prepared for every situation. We employ hand selected supervisors that have proven themselves to be integral to our ability to communicate with our customers and guards to ensure excellent service. Your assigned supervisor will meet with management on a weekly basis, perform unannounced site checks on guard post, respond to emergencies, and assist whenever and wherever they are needed. We also use tracking technology to ensure we can monitor our guards. We use a clock in/out system that records guards location data, and all of our cars are equipped with GPS trackers. We strive to ensure accountability and exemplary service for all our customers.